OpenText
1827 Case Studies
A OpenText Case Study
Canopius, a growing and acquisitive insurance business, needed a better way to manage rapidly expanding unstructured data, support GDPR requests, and improve audit response across multiple repositories. Working with OpenText and Oyster IMS, the company chose OpenText ControlPoint with Knowledge Discovery to help identify information owners, classify data, and apply consistent retention and governance rules.
OpenText ControlPoint enabled Canopius to clean up and control data at scale, uncovering sensitive HR information, finding confidential files stored in insecure locations, and speeding up legal discovery and GDPR access/erasure requests. The impact was significant: Canopius deleted over 4.3 million files, reduced storage costs, improved audit readiness, and cut a task that once could take a month down to a single morning.
David Francis
Group Data Protection Officer and Head of Information Governance