Case Study: Contract Research Organization achieves real-time, compliant EDC uploads and rapid sponsor onboarding with OpenText Alloy, Lens and Managed Services

Contract research organization delivers timely, high-quality data with OpenText Alloy

A contract research organization (CRO) in the life sciences sector was struggling to meet diverse, sponsor-specific electronic data capture (EDC) and delivery requirements. Its custom in‑house EDC solution became increasingly resource‑intensive and risky for compliance, performance, operations and support as new sponsor demands accumulated.

OpenText delivered a fully managed solution using OpenText Alloy, Lens and Managed Services to accept native EDC data, normalize it via a canonical map, and transform and deliver sponsor‑specific formats with real‑time automated uploads. The result was secure, compliant data delivery with improved data lineage and transparency, sponsor onboarding in 2–3 months, minute‑level availability of EDC in sponsor systems, and reduced strain on the CRO’s IT resources.