Case Study: Coca-Cola Refrescos Bandeirantes achieves reliable global B2B integration and real-time visibility with OpenText B2B Managed Services

Coca-Cola Refrescos Bandeirantes transforms EDI service with OpenText™ B2B Managed Services

Coca-Cola Refrescos Bandeirantes, a leading Brazilian producer and distributor of Coca‑Cola and other beverages, needed to modernize its legacy EDI processes to support global B2B integration. The company faced invalid purchase orders from retailers, poor visibility into files used in accounts payable, and frequent rework and supplier intervention that hindered sales controls and operational reliability.

Refrescos Bandeirantes migrated to OpenText B2B Managed Services (powered by the Trading Grid), centralizing mapping and document visibility with Active Documents and enforcing business rules to validate purchase orders and send detailed error notifications. The move eliminated bad data and rework, improved global B2B reliability, delivered full file visibility and real‑time reporting, and enabled better monitoring of sales performance.

Coca-Cola Refrescos Bandeirantes

Odiberto Da Silva

IT Production Manager