Case Study: City of ’s-Hertogenbosch achieves 30-minute ROI and automates switchover of 2,000 mailboxes with OpenText

City of ’s-Hertogenbosch - Customer Case Study

The city of ’s-Hertogenbosch in the Netherlands needed to change email addresses for 2,000 Micro Focus GroupWise users across 25 locations and wanted to automate the process to avoid a week of manual work and potential typing errors. With strict security and redundant server infrastructure, the IT team sought a reliable solution that would minimize disruption.

They implemented Micro Focus GroupWise Mailbox Management (formerly Vertigo), feeding it a text file of user IDs and new addresses; the switchover completed in under 30 minutes, delivering a full ROI in half an hour. The tool also reclaimed 500 GB of SAN capacity, restored full archive access for users, and now provides ongoing benefits like rights overviews, user-error checks, and identification of stuck synchronization events.

City of ’s-Hertogenbosch

Paddy Verberne

R&D Specialist