Case Study: Hongxing Erke achieves real-time retail insights and rapid demand response with OpenText

Chinese sports apparel retailer Hongxing Erke successfully rides the rising tide of consumer demand with OpenText

Hongxing Erke, a fast-growing retailer, faced major big-data performance issues and could not reliably analyze sales down to the SKU level because its existing system crashed under large datasets. The company also needed better access to valuable SAP ERP data and a way to respond quickly to sudden demand spikes, such as a viral surge that drove sales up 52-fold in a single day. OpenText Vertica was used to address these analytics and scalability challenges.

OpenText implemented a Vertica-based analytics platform that could ingest SAP business data directly and analyze hundreds of millions of rows at near-real time speed. As a result, Hongxing Erke gained one-minute-level sales, distribution, and replenishment reporting, reduced IT burden, and achieved stable, low-cost operations. OpenText helped the retailer handle massive demand surges easily, gave business users more autonomy, and enabled faster, data-driven decisions that support ongoing growth.

Hongxing Erke