Case Study: China Telecom improves network management and data security with OpenText Reflection Desktop for X

China Telecom - Customer Case Study

China Telecommunications Corporation, the largest wireline telecommunications provider in the world, faced a significant challenge in network management and data security after being awarded a 3G license. Their outdated network management tool was slow, lacked graphical data representation, and relied on non-secure protocols like FTP and Telnet to access their UNIX hosts from Windows systems. To improve customer service for its new 3G offering, China Telecom needed a secure, all-in-one solution and turned to OpenText's Micro Focus Reflection Desktop for X.

By implementing OpenText's Reflection Desktop for X, China Telecom's administrators gained fast, hands-free access to host data through a secure PC X server, VT emulator, and SFTP client. This solution provided robust security validated to top government standards and automated file transfers. The results included significant cost savings from consolidating software needs, improved administrative productivity, and enhanced data security. The implementation was deployed across ten data centers with an install time of less than a minute per user, freeing resources to further improve their 3G service.

China Telecom

Chen Gang

Engineer