Case Study: SoluSoft achieves up to 10x faster fraud investigations with OpenText Developer Cloud

Case management specialist enables up to 10x faster investigations into suspected fraud with Developer Cloud

SoluSoft, a software and case management specialist with over two decades of experience, partnered with government fraud prevention teams to address the slow, error-prone work caused by disparate manual tools—multiple email inboxes, spreadsheets and paper records—that made it difficult to track case status and move investigations forward.

SoluSoft built a cloud-based fraud case management solution on OpenText Developer Cloud using REST APIs for authentication, content storage, workflow, viewing and signature services. Launched in six months, the platform delivers up to 10x faster case processing, 360-degree visibility, secure remote access for investigators, lower operational costs, and a foundation for future AI capabilities.

SoluSoft

Kiran Thakrar

Chief Executive Officer and President