Case Study: Broadridge achieves personalized, multichannel communications at scale with OpenText Exstream

Broadridge personalizes billions of communications per year

Broadridge, a global communications, technology, data and analytics company, personalizes more than six billion communications each year for thousands of businesses. The company needed a faster way to handle time-intensive programming and complete redesigns while meeting rising consumer demand across multiple channels, and it turned to OpenText Exstream to help.

With OpenText Exstream, Broadridge enabled business users to make content changes efficiently without redesigning communications from scratch. The solution supported dynamic, inventive message design and personalized multichannel experiences, helping Broadridge continuously refine content to deliver more relevant communications and improve value for clients and consumers.

Broadridge

Robert Krugman

Chief Digital Officer