Case Study: BNY Mellon achieves on-time, on‑budget delivery and evidence-based project and portfolio management with OpenText

BNY Mellon - Customer Case Study

BNY Mellon, a global financial services firm with $1.6 trillion in assets under management and a workforce of 51,300, launched NEXEN in 2015—a next-generation digital ecosystem including Digital Pulse and Digital Workplace. To support these transformative initiatives the bank needed to shift project labor away from technical and compliance work toward strategic innovation, ensure technology resources are financially recovered through business-unit chargebacks, and improve on-time, on-budget delivery.

By implementing Micro Focus Project and Portfolio Management (PPM) with Time and Resource Management, BNY Mellon gained real-time visibility into capacity, forecasting, time tracking and demand vs. supply, and integrated HR data for accurate planning. The program capitalized roughly $250 million annually, achieved a 19 percentage-point shift toward strategic project investment, 95% timesheet compliance, an 8% increase in billable hours and chargebacks within 3% of plan—enabling predictable, evidence-based delivery of initiatives like NEXEN.

BNY Mellon