Case Study: Black Sea Trade and Development Bank achieves secure, integrated information management with OpenText

Black Sea Trade and Development Bank Continues to Invest with OpenText

Black Sea Trade and Development Bank needed a single, secure 360-degree view of banking project information spread across documents, emails, faxes, SAP data and other silos. The bank turned to OpenText, using solutions such as OpenText Content Suite Platform and OpenText Extended ECM for SAP Solutions to improve information management, compliance, and access across locations and devices.

OpenText implemented an enterprise information management environment that integrated with SAP, added email monitoring, enabled secure mobile access through ECM Everywhere and Tempo, and streamlined client document submission with Template Workspaces. The results included faster approval workflows, improved field access, stronger information governance, and reduced proposal processing times, while supporting a single source of truth and more efficient customer service.

Black Sea Trade and Development Bank

Markos Dolopikos

Principal Officer, IT