Case Study: Bidco Africa Ltd achieves 75–85% faster invoice processing and 55% invoice automation with OpenText

Bidco Africa Tackle Accounts Payable Challenges with OpenText

Bidco Africa Ltd, a leading FMCG manufacturer serving about 350 million consumers across Eastern, Central and Southern Africa, was struggling to manage rapidly growing volumes of paper and electronic vendor invoices. With limited visibility in SAP, manual paper-based processes led to slow seven-day processing times, poor reporting and frequent bottlenecks for the accounts payable team.

Working with Avaali Solutions, Bidco implemented OpenText Vendor Invoice Management for SAP, OpenText Invoice Capture Center and OpenText Document Access, going live in under four months. The automation now processes 55% of invoices and has reduced processing time to 1–2 days (a 75–85% improvement), while providing instant visibility into liabilities, mobile approvals, a complete audit trail and scalable capacity for future growth.

Bidco Africa Ltd

Alkane Patel

Head of IT