Case Study: Betagro achieves faster decision-making and improved collaboration with OpenText Extended ECM for SAP Solutions

Betagro reimagines business processes with OpenText

Betagro, a Thailand-based agro-industry company supplying food across Europe and Asia, needed to scale while meeting strict export regulations and ensuring food safety. Its legacy ERP could not manage the large volumes of documents from R&D, manufacturing, procurement and sales, resulting in paper-based workflows, slow approvals, errors and poor collaboration.

With Atos, Betagro implemented OpenText Extended ECM for SAP to integrate document and content management directly into SAP, creating a single source of truth. The change sped document retrieval and approvals, halved steps in order administration, reduced errors, improved compliance and customer service, saved staff time, and set the stage for broader automation and lifecycle management.

Betagro

Pornthip Chusuwan

Head of IT