Case Study: Bentley Motors achieves instant web access for 150 dealers and lower support costs with OpenText

Bentley Motors steers onto web in record time with Micro Focus OnWeb

Bentley Motors, the Crewe, England–based maker of luxury performance automobiles, faced a time-consuming dealer workflow: accessing central AS/400 warranty, parts and service applications required dealers to use dedicated dial‑up connections and multiple sign‑on steps, adding administrative overhead, delaying transactions and reducing time spent on sales.

Bentley deployed Micro Focus OnWeb Host Publishing, a zero‑footprint web solution that converts host screens to HTML, enabling instant browser access for all 150 dealerships. The rollout eliminated dial‑up and Citrix dependencies, let dealers use existing LAN/internet connections, cut support and training costs, sped transactions and increased dealer satisfaction.

Bentley Motors

Mike Mayer

Technical Support Manager