Case Study: Landesversicherungsanstalt (LVA) Rheinprovinz achieves instant (2-second) access and qualified e-signatures with OpenText Archive Server & Production Document Management

Banking on electronic files and digital signatures

Landesversicherungsanstalt (LVA) Rheinprovinz, a major regional insurer with about 4,000 employees and nearly seven million policies, faced slow, paper-based operations—roughly 1.3 million business records kept in a central archive took five to seven days to retrieve—and needed a compliant, revision‑proof way to digitize pension files when their archive lease ended.

Using OpenText Archive Server and Production Document Management, LVA scanned and imported about 125 million documents (representing ~1.7 million client files) within a year—at up to 600,000 images per day—adding qualified electronic mass signatures and tamper‑proof storage. Integrated with existing systems, the web‑based solution lets administrators open files in about two seconds, check digital signatures with one click, and has eliminated physical storage and lengthy searches while improving service and document legibility.

LVA

Achim Pilatus

Project Manager, Insurance, Pensionsand Rehabilitation