Case Study: The Auto Club Group achieves secure, seamless digital member access and improved customer experience with OpenText Identity & Access Management

Auto Club Group delivers secure digital identity and access management for members

The Auto Club Group (ACG), one of the largest AAA clubs with more than 13.5 million members, needed to modernize how members interact with its services. Faced with changing member expectations, ACG required a solution that would securely and seamlessly enable access to products and services across any digital channel.

ACG implemented OpenText Identity and Access Management to deliver secure digital identity and access for members. The solution streamlined access across channels, unlocked data to enhance customer experience, and delivered improved security, scalability and stability through the cloud.

The Auto Club Group

Gopal Padinjaruveettil

Vice President & Chief Information Security Officer