Case Study: Dubai Electricity and Water Authority achieves stronger security and 99% availability with OpenText ArcSight

ArcSight supports sophisticated SOC, successfully bridging OT and IT to deliver unparalleled intelligent security.

Dubai Electricity and Water Authority (DEWA) needed a better way to manage security events, analyze data from many connected devices, and detect issues like meter fraud and tampering across its network. Working with OpenText and its ArcSight platform, DEWA sought to improve visibility, reduce noise from alerts, and strengthen its security operations.

OpenText implemented an integrated security ecosystem using ArcSight, including ArcSight Data Platform, Enterprise Security Manager, and Investigate, with AI-enabled analytics and integration with Elastic and other systems. The result was a 30% reduction in alarms, 99% availability, coverage across 80% of DEWA-controlled devices and networks, and nearly 3,000 devices monitored across 25 locations with a 98% risk mitigation rate.

Dubai Electricity and Water Authority

Jacob

Specialist Cyber Security