Case Study: CHT Security achieves scalable, multi-tenant cybersecurity operations with OpenText ArcSight ESM

ArcSight supports continued innovation and enhanced customer service while ensuring regulation compliance in a move to cloud computing

CHT Security, a cybersecurity service provider supporting government and enterprise clients in Taiwan’s Smart City initiative, faced rising complexity from hybrid and multi-cloud environments, sophisticated cyberattacks, and strict regulatory compliance demands. To manage secure access, multi-tenancy, and large-scale log data across its MSSP operations, CHT Security turned to OpenText’s ArcSight ESM SIEM platform.

OpenText’s ArcSight ESM helped CHT Security deliver scalable, multi-tenant security monitoring with strong integration to its NDR and EDR tools, enabling cross-device correlation rules and faster threat detection. The solution streamlined log collection and management, reduced training needs with an intuitive UI, and supported automated responses through SOAR integration; it also handled client environments exceeding 10,000 events per second and contributed to CHT Security’s award-winning cybersecurity services.

CHT Security

Jerry Wang

Vice President