Case Study: Apartments.com achieves automated, consistent, and accelerated releases with OpenText

Apartments.com - Customer Case Study

Apartments.com, the leading online rental search with millions of listings and over six million monthly visitors, needed to speed up and standardize how it released new features to keep pace with rapid market changes and two‑week agile sprints. Manual, error-prone deployments and separate team release schedules made it difficult to get SEO and product updates into production quickly, so the team evaluated build-versus-buy options and looked for a release automation and ITSM solution.

They implemented Micro Focus Service Request Manager together with a release automation solution (Serena) after a successful proof-of-concept, going live in six weeks with 15 services. The combined solution delivered automated, consistent deployments, prebuilt configurable workflows, a single request portal for the business, and faster, more reliable releases—reducing deployment errors and improving overall operational efficiency.

Apartments.com

Matt Stratton

Director, Technology Operations