Case Study: Federal Government achieves secure enterprise content management with OpenText

An executive branch uses OpenText Content Management to help carry out vital government business

Federal Government needed a secure, centralized enterprise content management platform to manage sensitive records across departments and agencies, support strict regulatory and security requirements, and help employees work effectively in a more digital, remote environment. OpenText Content Management, along with OpenText Professional Services, was used to organize physical records, scanned documents, and digital files while preparing the organization for future GenAI use.

OpenText implemented content management capabilities that automatically classify and tag records, apply security clearances and encryption, and integrate with Microsoft 365, Microsoft Teams, SharePoint, and OneDrive. The result was support for thousands of federal employees, stronger compliance and information protection, smoother remote collaboration, and a measurable improvement in records management operations through a full audit trail and easier access to information.