OpenText
1827 Case Studies
A OpenText Case Study
SAP deployed OpenText Digital Asset Management for SAP Solutions to support its Digital Library and help teams manage a large volume of content across the customer journey. Its challenge was making new assets easy to find and use quickly, while improving content creation, publishing, and internal collaboration across sales and marketing teams.
OpenText helped SAP build flexible workflows, natural-language search, auto-tagging, and campaign analytics on top of the platform. With OpenText, SAP improved search and discovery, increased internal exposure for new assets, and boosted asset reuse to an average of 20%, with some asset types reaching 50% to 70% reuse, significantly improving ROI.
Peter Chamberlain
Director of Marketing Content Infrastructure