OpenText
1807 Case Studies
A OpenText Case Study
AmeriPride, a family-owned uniform rental and linen supplier in North America, faced stagnant growth due to fragmented data across nearly 50 regional branches and a patchwork analytics stack (Oracle ERP with ODI/Pentaho, Crystal Reports and Excel). Manual “people middleware,” slow reporting cycles, and limited visibility into pricing, contracts and customer renewals left the company unable to scale or act on insights.
AmeriPride engaged consultants and implemented a phased analytics overhaul using Vertica (database/analytics) with Informatica for ETL and Tableau for BI, going live in early 2016. The deployment delivered a 419% ROI and 1.3‑year payback (average annual benefit $3.68M), eliminating legacy software/hardware costs, speeding reporting, improving data compression and productivity, and unlocking millions in revenue through targeted claims, pricing and renewal initiatives.