Case Study: American Water achieves faster, lower-risk workload migrations with OpenText PlateSpin Migrate

American Water - Customer Case Study

American Water, which delivers water and wastewater services to roughly 16 million people, needed a reliable way to move mission‑critical application workloads off end‑of‑life hardware as its data center quadrupled in size. The IT team had no practical method for physical‑to‑physical migrations and relied on VMware Converter only for physical‑to‑virtual moves, making hardware refreshes slow and risky and threatening service stability.

The company adopted PlateSpin Migrate to automate physical‑to‑physical and physical‑to‑virtual migrations, enabling IP changes, automated cutovers, and multi‑OS support with pause/resume and driver handling when needed. As a result, migrations that once took weeks can now be completed in hours or over a weekend, allowing concurrent moves, lowering time/cost/risk, and improving hardware lifecycle management and overall system stability.

American Water

Matthew Larson

Virtual Infrastructure Specialist