Case Study: Alberta Ministry of Justice and Solicitor General achieves streamlined e-filing and faster case disposal with OpenText Content Suite Platform

Alberta Justice and Solicitor General rehabilitate criminal case management

Alberta Justice and Solicitor General, responsible for the province’s legal, correctional and law enforcement systems, struggled with a paper-based criminal disclosure process that caused lost or disputed files, costly court penalties and delays—especially for time-sensitive bail hearings—while evidence volumes (documents, photos, audio/video) grew rapidly and disparate systems were overextended.

The ministry implemented OpenText Content Suite Platform (Criminal e-File) with Connected Workspaces and Sierra Systems integration, adding a secure, 24/7 e-Disclosure portal, automated workflows and standardized case workspaces. The solution streamlined e-filing and evidence transfer, cut administrative and courier costs, improved access to over 300,000 active cases and 2+ million documents, reduced time to dispose cases and increased evidentiary availability for faster bail and prosecution decisions.

Alberta Ministry of Justice and Solicitor General

Tim Owens

Project Lead