Case Study: Air France-KLM achieves 400% productivity improvement and faster time-to-market with OpenText Hybrid Cloud Management and Orchestration

Air France-KLM - Customer Case Study

Air France‑KLM is a major global air transport group serving over 300 destinations and more than 100 million passengers annually; its IT organization supports 90,000 internal users with 3,000 staff, 8,000 UNIX/Linux servers and 2,000 applications across three datacenters. Facing COVID‑era cost pressure, the team needed to deliver services faster and more cheaply by dramatically improving automation and efficiency at scale.

The company migrated its automation from Cloud Service Automation to Micro Focus Hybrid Cloud Management with an embedded Operations Orchestration engine and CloudSlang-based orchestration‑as‑code, splitting large flows into reusable micro‑workflows and integrating with VMware, Terraform, Ansible and other tools. The cloud‑containerized solution enabled one‑click self‑service, faster development (hours not days), and parallel execution that improved productivity by up to 400%, reduced time to market, and handled roughly 450,000 workflow transactions per year.

Air France-KLM

Trajce Golomeov

Automation and Cloud Technical Architect