Case Study: Agfa HealthCare achieves streamlined delivery of patient care through compliance and collaboration with OpenText

Agfa HealthCare Streamlines the Delivery of Patient Care through Compliance and Collaboration

Agfa HealthCare, a global provider of diagnostic imaging and healthcare IT, faced inefficiencies from paper-based processes, dispersed users across 100+ markets, and strict regulatory requirements for document control and signatures. Their legacy in-house system couldn’t support secure versioning, audit trails, or large-scale, software-free deployment, hindering timely product development and compliance.

Agfa implemented OpenText Content Server and Communities of Practice, using project templates, eSignatures, workflow-driven review/approval, and a centralized audited repository to enforce compliance and simplify access. The web-based solution now supports 5,500 users, improves internal and customer collaboration, reduces review times, and accelerates product releases—breaking down geographic barriers and streamlining delivery of patient-care solutions.

Agfa HealthCare

Jeff Nesbitt

Vice President, Government Relations and Strategic Programs, Agfa HealthCare