Case Study: Office of the Public Service Commission achieves 50% lower security risk with OpenText Identity Governance

Afrocentric IP partners with OpenText in successfully delivering NetIQ Identity Governance for audit compliance through regular access review process with improved business participation

The Office of the Public Service Commission needed a better way to manage enterprise-wide access certifications across internally and externally hosted applications, while improving business participation and reducing the risk of orphaned or dormant accounts. OpenText, working with partner Afrocentric IP, introduced Identity Governance to address these challenges.

OpenText’s Identity Governance automated reminders, progress updates, and access certification reporting, making monthly reviews easier and more complete, including privileged account checks. The result was minimal manual intervention, stronger auditor compliance, and at least a 50% reduction in security risk, along with cost savings from eliminating maintenance and renewal charges on inactive accounts.

Office of the Public Service Commission

Mpho Basitere

Head of IT