Case Study: Credit Agricole Group achieves regulatory compliance and archives 8 billion transactions annually with OpenText Archiving Platform

Accelerating compliance by archiving 8 billion transactions annually

Credit Agricole Group, a leading European retail bank serving 50 million customers across 7,000 branches, faced growing regulatory and operational pressure to securely retain up to 10 years of payment data, meet SEPA and PCI‑DSS requirements, and capture both structured and unstructured records while enabling fast retrieval and controlling costs for billions of transactions.

The bank implemented the OpenText Archiving Platform (with Documentum) as an on‑prem CAESAR solution to centrally store transaction records, ATM logs and digitized signatures. The platform now securely archives 8 billion credit‑card transactions annually (and over 100,000 signatures daily), delivers rapid searches across billions of records, meets compliance standards, reduced search times from hours to seconds, and proved more cost‑effective than competing and external options.

Credit Agricole Group

Gregoire Lundi

Manager, Card and Payments Department