Case Study: Grainger achieves 20–25% AP FTE reduction and faster invoice cycles with OpenText Vendor Invoice Management for SAP Solutions

A more efficient AP operation with OpenText and SAP integrated solution

Grainger, a leading distributor of industrial supplies and MRO products, faced a primarily paper-based accounts payable operation that caused slow invoice processing, frequent discrepancies and delays in making timely supplier payments.

By implementing OpenText Vendor Invoice Management for SAP Solutions integrated with SAP, Grainger automated workflows, used a familiar UI and analytics to clear backlogs, shortened invoice cycle times, enabled timelier payments and supplier discounts, and achieved a roughly 20–25% reduction in AP FTEs.

Grainger

Dan Metz

Group Manager, Business Systems