Case Study: STAR Financial Group achieves secure, compliant email communications with OpenText Cybersecurity (Zix) Email Encryption

STAR Financial Group - Customer Case Study

STAR Financial Group, a community financial institution founded in 1943 with $1.5 billion in assets, 735 employees, 46 banking centers and 14 insurance offices across central and northeast Indiana, needed a reliable way to protect sensitive customer and partner data sent by email. With more than 62,500 outbound messages a week that could include Social Security numbers, account details and card numbers, the bank required seamless, compliant email encryption that wouldn’t burden staff or customers.

STAR implemented Zix Email Encryption to automatically scan and encrypt outbound messages containing confidential data, and to allow customers to initiate secure exchanges via a website link. The solution required no extra software or training, delivered encrypted messages directly to recipients’ inboxes, improved operational efficiency, ensured regulatory compliance and became a competitive differentiator that STAR now relies on for client privacy and peace of mind.

STAR Financial Group

Don Smith

Security Information Officer