Case Study: Complete Care scales email threat protection to 500+ users and strengthens HIPAA compliance with OpenText Cybersecurity (AppRiver Email Threat Protection)

AppRiver Email Threat Protection Scales from 50 to 500+ Users for Complete Care

Complete Care, founded in 2011, is a fast-growing rehab clinic network in Florida (29 locations today, soon 32) that handles thousands of patients’ protected health information. As the company scaled from dozens to hundreds of employees, rising regulatory demands and more sophisticated email-borne threats created a growing security challenge, so Complete Care entrusted IT management to ProSource to protect its infrastructure.

ProSource deployed AppRiver Email Threat Protection alongside Microsoft Office 365 to deliver a HIPAA-compliant, multi-layered solution that scales with growth. Over 11 years the service scaled from about 50 to 500+ users, blocks more than 99% of malicious email, offers granular quarantine controls and Daily Digest reviews, and has measurably reduced email risk—giving the IT team regulatory confidence and peace of mind as the company continues to expand.

Complete Care

Ken Snyder

IT Manager