Case Study: Air Medical Group Holdings achieves drastic spam reduction and secure, mission‑critical email continuity with OpenText Cybersecurity

Air Medical Group Holdings - Customer Case Study

Air Medical Group Holdings (AMGH) is the world’s largest provider of emergency air medical services, operating multiple subsidiaries and a nationwide network that serves rural communities and more than 3 million members. While migrating to Office 365 and seeking cost savings, AMGH experienced a surge of spam and reliability issues with its previous email provider, jeopardizing mission‑critical communications and prompting a search for a more secure, dependable solution.

AMGH selected ZixProtect, a cloud‑based email security platform that combines robust filters, machine learning, live threat analysis, encryption and email continuity (spooling messages and 30‑day web access). Deployment produced an immediate, drastic reduction in spam, simpler administration via an intuitive portal, and ongoing technical support—resulting in improved communication flow, stronger compliance and uninterrupted operations.

Air Medical Group Holdings

Christopher Pritchard

Senior Director of Infrastructure and Operations