Case Study: SaskTel reduces reporting time by over 50% and gains instant performance visibility with OpenText Analytics (Actuate for Performance Analytics)

SaskTel & Actuate for Performance Analytics

Saskatchewan Telecommunications (SaskTel), the Crown telecom provider in Saskatchewan, was producing a 40‑page monthly PowerPoint that took one person about two weeks to compile. Managers couldn’t self-serve reports and users found the presentation format unhelpful, so the company sought an economical, scalable solution to cut manual effort and deliver dynamic, decision-ready metrics.

SaskTel implemented Actuate for Performance Analytics across multiple departments (2006 onward), consolidating disparate data sources, automating imports and delivering self-service dashboards and BIRT reports. The rollout created a single source of truth, moved reporting from slow monthly cycles to daily/weekly visibility, reduced reporting time by more than 50% and enabled faster, more informed executive decision-making.

SaskTel

Laverne Williams

SaskTel