Case Study: Durham County Council achieves web-based, timely budget reporting and major time and cost savings with OpenText Analytics

Modernising Local Government by Implementing a New Information Delivery Project

Durham County Council faced an outdated budget-reporting setup: a legacy GEAC client/server system due to lose vendor support, producing some 40,000 pages each month for about 2,000 budget managers across schools, libraries and care homes. The council needed a web-based, cost‑effective way to speed up report delivery, reduce printing/posting and meet e‑government targets while keeping training requirements low.

After a competitive tender they chose Actuate to deploy a web-based information delivery platform and e.Spreadsheet add-on, rebuilt their report library and upgraded hardware. The online solution provided page-level security, cut paper/post and report production time from days to hours, required minimal training, delivered a projected payback within six months, and created a scalable foundation for wider e‑government rollouts.

Durham County Council