Case Study: ICOR Partners achieves rapid, secure performance management and cost savings with OpenText Analytics

ICOR Partners Powers up with OnPerformance

ICOR Partners is a boutique strategy and technology consulting firm serving public and private clients in the DC metro area. The firm struggled with scattered, error-prone Excel-based reporting, insecure data, limited IT resources, and a need to align field consultants around clear KPIs and account health metrics.

ICOR adopted Actuate OnPerformance, an on-demand SaaS performance management solution that was configured and live in under a day with no in-house infrastructure or maintenance required. The platform centralized 18 account-health metrics and a balanced scorecard of KPIs, improving data accuracy, organizational alignment, scalability and customer-service insights while reducing IT costs and enabling faster rollout for clients.

ICOR Partners

Heidi Ha

Managing Director and Vice President, ICOR Partners LLC