Case Study: Yahoo achieves company-wide access to key business metrics and faster decision-making with OpenText Analytics

Employees Worldwide Have Access to Key Metrics About Their Business

Yahoo! is a leading global Internet company whose worldwide properties serve millions of users. Faced with fragmented reporting—static web pages, Oracle Reports and paper-based processes—IT had to build separate reports for each user (e.g., hundreds of individualized reports), and insecure Excel/Word distributions left the company without a consolidated, secure reporting platform.

Actuate delivered the Yahoo!Diego application to consolidate reporting, offering single sign-on, page-level security, no client footprint, intuitive navigation, on-demand reporting and easy integration with existing systems like Siebel. As a result, Yahoo! accelerated and improved decision-making, increased accountability and operational efficiency by reducing report development time, and enhanced customer retention through better account and campaign measurement.

Yahoo