Case Study: Total Administrative Services Corporation (TASC) achieves scalable, efficient, cost‑saving cloud faxing with OpenText Analytics (RightFax Connect)

Administrative Services Provider Standardizes on Hybrid Fax Solution from OpenText

TASC (Total Administrative Services Corporation), the nation’s largest privately held third‑party administrator, faced growing and highly seasonal fax volumes after more than 50 acquisitions left it with disparate, costly on‑premises fax systems and limited IT resources. The company needed a standardized, scalable fax solution that could handle peak periods without requiring large, underused infrastructure investments.

TASC moved to OpenText RightFax with RightFax Connect (implemented with partner The Fax Guys), cloud‑enabling its fax environment. The hybrid solution delivered instant scalability for seasonal spikes, centralized management across acquisitions, built‑in redundancy, and lower telephony and hardware costs—freeing IT resources, speeding integrations, and producing measurable savings.

Total Administrative Services Corporation (TASC)

Trevor Farnum

Director of Infrastructure and Acquisition Technologies