Case Study: Dubai Carmel Schools achieves comprehensive performance visibility and improved accountability with OpenText Analytics (ActuateOne for Performance Analytics)

ActuateOne for Performance Analytics & Visualization Help Drive Innovative Thinking & Improved Accountability at Dubai Carmel School

Dubai Carmel School (DCS), a K–12 school combining Eastern and Western educational philosophies in Dubai, faced fragmented, manual KPI tracking and no way to get a global view or drill down into problem areas. Leadership needed to measure performance across all seven Dubai Schools Inspection Bureau (DSIB) Quality Indicators and wanted an easy-to-use scorecard and causality visualization after a previous Balanced Scorecard deployment proved too complex for users.

Using ActuateOne for Performance Analytics, DCS built a robust scorecard and the first comprehensive strategy map in Dubai that links cause-and-effect relationships across DSIB indicators, with locations mapped to grades and initiatives and tasks attached to measures needing attention. The solution delivered a clear, color-coded view of performance, improved communication and accountability, increased productivity and morale, better reporting to DSIB and parents, and new traceability that spurred innovative thinking to meet and exceed expectations.

Dubai Carmel Schools

Alia Abuyounus

Principal and CEO, Dubai Carmel School