Case Study: DTS achieves streamlined donor management with OpenTeQ Technologies' CRM platform

DTS streamlines donor management across 9 CRM modules with OpenTeQ Technologies

OpenTeQ Technologies partnered with DTS, a prominent fundraising expert for major Australian charities, to address their challenge of managing donor activities across multiple outdated, offline systems. The client needed a single, web-based CRM tool to consolidate donor profiles, donation transactions, and event management into one cost-effective and intuitive platform for their internal team.

OpenTeQ developed a scalable, online CRM solution built on ASP.NET and SQL Server, which eliminated the need for software installation and provided real-time access from any device. The solution included user management with tiered permissions and integrated modules for all major fundraising activities. This new platform automated the entire donation lifecycle for DTS, providing seamless assessment and real-time reporting to improve their fundraising process.

DTS