OpenTech Alliance
24 Case Studies
A OpenTech Alliance Case Study
Storage Choice, a self storage operator with facilities in Texas, faced challenges with operational efficiency and maintaining a competitive edge in a crowded market. They sought to automate daily tasks and improve the customer experience. To address this, they partnered with OpenTech Alliance, implementing their integrated technology solutions including the INSOMNIAC call center, kiosks, and payment systems.
The solution from OpenTech Alliance automated facility operations, freeing managers to focus on customers and enabling services like 24/7 kiosks and hands-free gate access. This integration across products resulted in a significant measurable impact: OpenTech Alliance helped Storage Choice collect over $1.4 million and decrease accounts receivable by 15% in 2018. The technology also captured thousands of rental opportunities that would have otherwise been missed.