Case Study: Metro Self Storage reduces lien sale risk with OpenTech Alliance's StorageTreasures and Auction Review Service

Metro Storage LLC reduces lien sale risk with OpenTech after reviewing nearly 10,000 files

Metro Storage LLC, operating as Metro Self Storage, faced significant operational risk and inefficiency in their lien sale process. The challenge involved managing a high volume of storage unit auctions across a large portfolio, which demanded substantial time from district managers and exposed the company to potential liability from wrongful sales. They partnered with OpenTech Alliance, utilizing its StorageTreasures online auction platform and the complementary Auction Review Service (ARS) to address these concerns.

The solution from OpenTech Alliance streamlined the entire lien process through an efficient online auction system and added a critical layer of risk mitigation. By implementing StorageTreasures for online auctions and ARS for expert file review, Metro achieved greater staff efficiency, enhanced transparency for customers, and a dramatic reduction in legal risk. OpenTech's ARS reviewed nearly 10,000 lien files since 2018, ingraining itself as an indispensable part of Metro's operations and providing measurable peace of mind.

Metro Storage LLC (dba Metro Self Storage)