Case Study: Cox Automotive achieves major time savings and better sales performance with OpenSymmetry

How Cox Automotive Optimized Their ICM For Maximum ROI

Cox Automotive, a global division of Cox Enterprises serving the automotive value chain, turned to OpenSymmetry after a company survey showed incentive plans and quota management were among its biggest improvement areas. The company needed to address administrative inefficiencies and gain best-practice insight to better manage incentive compensation and support business growth, using Xactly as part of the ICM solution.

OpenSymmetry partnered with Xactly to assess Cox Automotive’s current state, define its future state, and build a roadmap for optimizing incentive compensation management. By integrating siloed data, improving analytics, and enhancing end-user functionality, OpenSymmetry helped Cox Automotive save an estimated 170 hours per pay period, reach 99.8% consistency, and improve decision-making, rep engagement, and trust in compensation results.

Cox Automotive

Justin Ritchie

Sr. Director, Sales Operations, Strategy