Case Study: Royal DSM Achieves SPM Transformation with OpenSymmetry

How a global product company achieved SPM ultimate success with the help of a bowtie

Royal DSM, a global science-based company focused on Nutrition, Health, and Sustainable Living, needed a fast replacement for its legacy sales performance management solution after being told there would be no renewal. With critical annual compensation, goal-setting, and monthly performance processes at risk, DSM turned to OpenSymmetry for guidance on how to assess options and avoid disruption to salesforce pay.

OpenSymmetry used its bowtie methodology to guide DSM through planning, vendor selection, deployment, adoption, and ongoing support, ultimately helping the company choose Varicent as its new SPM platform. The new solution automated essential compensation processes, reduced manual intervention, and enabled DSM to transition off its legacy system within a 13-week deadline, while also creating a foundation for future expansion, improved governance, and more proactive process management.

Royal DSM

Mischa Bijl

Total Rewards Manager