Case Study: Pechanga Resort Casino scales inclusive multilingual learning with OpenSesame

Pechanga Resort Casino achieves 90%+ compliance completion with OpenSesame

Pechanga Resort Casino, a large resort and casino with over 4,300 team members across ten divisions, faced the challenge of delivering inclusive and accessible training to a multilingual, multi-generational workforce. Their Organizational Development team needed to provide high-quality compliance and professional development content that was relevant and available in multiple languages. To address this, they turned to the vendor OpenSesame, utilizing its curated course library and its AI-powered Simon course creation platform.

OpenSesame's solution allowed Pechanga to blend curated content with custom-built courses, using Simon to create and instantly translate training into up to ten languages. This implementation enabled Pechanga to scale learning access to all team members, achieving over 90% completion rates for compliance courses and saving 40+ hours per course in translation time. By leveraging OpenSesame, Pechanga saw high engagement with over four enrollments per learner and successfully built a scalable, inclusive learning program.

Pechanga Resort Casino