Case Study: National Vision achieves a 25% reduction in turnover and boosts internal promotions to 75% with OpenSesame

National Vision Brings New Focus to eLearning With Help From OpenSesame

National Vision, a fast-growing U.S. optical retailer with 1,300 locations and more than 15,000 employees, needed to modernize its learning and development program to increase engagement, reduce turnover, and accelerate internal promotions. The company had outgrown its in-house content production and sought a scalable, relevant solution to support leadership development and DEI initiatives.

Partnering with OpenSesame, National Vision adopted a curated, expansive eLearning catalog combined with personalized vendor support and launched a new curriculum in early 2021. The result: employee turnover fell by about 25% (from 30% to 22%), internal promotions rose to roughly 75% (from the mid-30s), DEI training achieved high engagement, and the company consolidated multiple vendor contracts, reducing cost and complexity.

National Vision

Marc Strickland

Director of People Development