Case Study: Elevate Patient Financial Solutions achieves a culture of continuous learning and seamless LMS integration with OpenSesame

Empowering Excellence Through Learning

Elevate Patient Financial Solutions (formerly MedData) is a healthcare revenue-cycle partner serving hospitals and patients across the U.S. Their Instructional Design team faced a challenge: move learning beyond basic compliance for 2,500+ employees despite outdated, low‑quality courses and a complex LMS that hindered engagement and development.

They partnered with OpenSesame for a broad catalog, direct LMS integration, and curated, role‑based learning paths—from formal compliance to micro‑learning soft skills. The outcome was higher‑quality, personalized training with seamless access, more than double the soft‑skills completions, and measurable improvements in employee competence, customer care, and operational efficiency.

Elevate Patient Financial Solutions