Case Study: du achieves higher learner engagement with OpenSesame

du - Customer Case Study

du, the leading telecom and digital services provider in the UAE, needed a scalable learning solution to support a diverse workforce and keep pace with fast-changing telecom skills such as digital technologies, customer experience, and leadership. The company wanted to boost adoption of digital learning tools, encourage self-directed development, and align learning more closely with business goals.

du partnered with OpenSesame to access a broad catalog of on-demand courses and integrate them with its LMS, launching the “Learning Byte” program with bite-sized, mobile-friendly content tied to learning needs analysis and corporate strategy. OpenSesame helped make implementation seamless, and the results included an average of 26 learning hours per employee in 2024, a rise in curiosity for non-mandatory learning to 86.4%, and thousands of courses accessed through MyJourney.

du

Alia Al Serkal

Head of People Learning & Growth