Case Study: American Cancer Society achieves centralized, no-touch email signature management with Opensense

American Cancer Society Transitions to Opensense

American Cancer Society, a non-profit enterprise with 3 separate corporate entities and 3,000+ employees, needed a better way to manage email signatures across the organization. After using a previous signature solution that was difficult to support and required ongoing coordination with an overseas customer service team, the organization looked to Opensense for a more reliable, flexible, and centrally managed email signature platform.

Opensense implemented a no-touch email signature solution that eliminated plug-ins and other endpoint software, while also helping design and deploy the signatures for ACS. As a result, American Cancer Society achieved 100% company adoption, centrally managed 3,000+ employee signatures, and improved branding consistency, with the IT team noting that the new system was easier to support and gave employees useful customization options like hiding phone numbers or adding preferred pronouns.

American Cancer Society

Chuck Vanderberg

Office 365 Engineer