Case Study: Ravine generates $100K in 30 days with Opensend

A Opensend Case Study

Ravine generates $100K in 30 days with Opensend

The customer, Ravine, a tactical hearing protection brand, was driving strong traffic to its site but struggled as most visitors left without converting or sharing their email. This made anonymous shoppers, including returning customers on new devices, invisible to their marketing platform, Klaviyo. Their challenge was to re-engage these high-intent visitors without rebuilding their existing email program. They partnered with vendor Opensend to use its Connect and Reconnect products.

Opensend implemented its Connect solution to identify anonymous visitors and its Reconnect solution to recognize returning customers across devices, syncing them directly into Klaviyo. This enabled personalized lifecycle campaigns that generated over $100,000 in revenue in 30 days. The results included identifying 38,136 anonymous visitors, reconnecting 5,236 returning shoppers, and achieving a 10x ROI, all without changing Ravine's existing infrastructure.


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