Opensend
91 Case Studies
A Opensend Case Study
Power Planter, a direct-to-consumer home and garden brand, faced the challenge of losing high-intent seasonal website visitors who browsed without leaving an email or making a purchase. This anonymous traffic rendered their traditional email and retargeting efforts ineffective. ECD Digital used Opensend Connect to address this problem by identifying these anonymous visitors.
Opensend provided the identity resolution layer that matched anonymous browsers to real consumer profiles, syncing them directly into Power Planter's Klaviyo email platform. This allowed ECD Digital to engage the newly identified audience across both email and PostPilot direct mail campaigns. The solution identified 21,999 previously anonymous visitors and generated $63,574 in revenue from 254 orders, achieving an 8.75x return on ad spend without increasing acquisition costs.