Opensend
91 Case Studies
A Opensend Case Study
EverEden, a clean skincare and haircare brand, faced a challenge where a large share of their returning visitors browsed across multiple devices without being recognized. This created gaps in their follow-up for high-intent shoppers and limited the reach of their existing Klaviyo email flows, leaving potential revenue untapped. They partnered with Opensend to implement its Reconnect solution to address this cross-device identity gap.
Opensend Reconnect was deployed to unify fragmented customer sessions across devices into single, actionable identities. These identified visitors were synced into Klaviyo, which expanded the audience for EverEden's abandonment and lifecycle flows without requiring new opt-ins. This solution from Opensend generated $54,079 in attributed revenue from 19,565 identified visitors during the campaign.